Steve Botkin

"Raquel O. did what she said she was going to do: smooth out the little payment issues with Main SF office. I have four cars insured with Steve's office and happy to be with them. Helpful and very courteous and try to save us money when they can. Good people means good service. Thank you"

"Prejudice or Concern to have an upset Customer??? Only i know is that I'll never do business with this branch again. They offer me a Drive safe and save for low mileage to supposedly save money. I was happy with this company until i noticed that my 3rd payment amount was higher than usual after a year and a half with them. The mistake came from them since the mileage from my odometer was mistaken submitted. When I called my agent (Jordan) to ask about this situation, he understood where the problem came from but instead to help the customer who he sold the policy to and where he will still make money if the policy gets renewed, he decided that was better to excuse himself telling me that he was busy and can't do anything at his end since the mistake came from the Drive safe & save department and I'm the one who should've to contact them to resolve this incident. After several weeks and phone calls, I decided to finally meet my agent and his supervisor to address this inconvenient for the lack of follow up and with the argument of cancel my policy if this inconvenient doesn't get resolved but, the surprise was bigger after I was told by her (Supervisor) that I should better find another State Farm Branch that can help me out with this and willing to take my business. Wow!🤨 I'm still trying to understand the facts that made her tell me this since I have all the right to be upset for a mistake that hasn't been solved in a month and my payment is due for the following week. I don't know if this took place for me being Latino, black, gay or for being an upset customer trying to make himself being respect and looking to resolve an inconvenient that should've been done on time. But, what I only know is that this isn't the way to conduct business at all. Today is me, but tmrrw will be you or someone closer to you. Today I was customer but tmrrw they can be my customer, because life sometimes put you in ironic circumstances like this."

"Hi, it had been my pleasure working with Jordan at the Steve Botkin Ins. Company. My wife and I moved to Fort Lauderdale a little over a year ago from Minneasota. He was very helpful getting us auto insurance, an umbrella policy and liability insurance while we remodeled our new home in fort Lauderdale. We are just finishing our remodeling and are looking forward to working with Jordan again. Pete Pelletier"

"I have been a loyal State Farm client for over 40 years. I have had various agents due to moving and wanting to have a agent near by. This has all changed because of Jordan Spicer !!!!! When I relocated to Florida I reached out to Steve Botkins office and the kindest most helpful gentleman answered the phone (Jordon Spicer). He was very patient with all of my questions and was always there for me when I had more questions :-). Well I am moving again and because of Jordon I will not be changing agents. Why change when I have the BEST !!!!"

"I was pleasantly surprised to get an insurance quote at State Farm that saves me $130 on a six month policy. My State Farm policy has all the coverages of my old policy. Excellent service! My agent Jordan Spicer did a great job and was very knowledgeable, helpful and professional."

"My agent, Jordan Spicer is awesome. I had a cold and felt it safer to stay masked and in my auto. He brought all my papers to the car and I signed up for a new auto insurance policy. He was extremely pleasant and very professional. Excellent customer service and a pleasure to meet."

"We were very fortunate to connect with Steve Botkin-State Farm and his team when we first moved to South Florida. Our initial State Farm Insurance purchase was auto and then it expanded once we bought our home (including Home, Wind & FEMA). The quality of service has always been first rate and their responsiveness is second to none. We want to sincerely thank the whole team, including Sally, Jason, Lynn, Michelle, Raquel (hope we did not miss anyone). Steve Botkin-State Farm is truly a great example of one stop shopping at it's effective best. Thank you very much."

"Called in to transfer my policy, and got really good advice that I may not need to do that at all since I'll be in Florida only a short while. The person I spoke with was super personable, really knowledgeable, efficient, and just a wonderful person. I rarely write reviews, but this business definitely deserves one. HIGHLY RECOMMENDED!"